Confidentiality policy

The right to the protection of personal data is a fundamental commitment for us, therefore we will devote all the resources and efforts necessary to process your data in full compliance with Regulation (EU) 2016/679 (the "General Data Protection Regulation" or "GDPR"). ”), As well as any other legislation applicable in the territory of Romania. As one of the essential principles of this legal framework is transparency, we have prepared this document to inform you about how we collect, use, transfer and protect your personal data when interacting with us regarding products and services. ours, including through our website www.sweetdeko.com or www.sweetdeko.com.

We reserve the right to periodically update and modify this Privacy Policy, to reflect any changes in the way we process your personal data or any changes to legal requirements. In the case of any such changes, we will display on our website the modified version of the Privacy Policy, which is why you should periodically check the contents of this Privacy Policy.

Who we are and how you can contact us

Sweet Deko is the name of the sites belonging to DECORATIUNI DUCLI SRL, a legal person of Romanian nationality, having its registered office in Urziceni, Str 1918, no. 1, with order number in the Trade Register J21 / 268/2015, unique fiscal registration code RO34857152 (hereinafter “new”). For the purposes of data protection legislation, we are an operator when we process your personal data.

As we are always open to finding out your views, as well as providing you with any additional information you may need regarding the processing of your data, we encourage you to contact our Data Protection Officer at e-mail confidentialitate@decoratiunidulci.ro or by mail or courier to the address Str 1918, no. 1, Urziceni, Ialomita County - with the mention: in the attention of the Head of Dulci Decorations with data protection.

What categories of personal data we process

In general, we collect your personal data directly from you, so that you have control over the type of information you provide to us. For example, we receive information from you as follows:

When you create an account on one of our sites, you send us: email address, first and last name and optional date of birth or gender;

Within your personal page (My Account) of our sites you can add additional information, such as: gender, mobile phone number, landline number, date of birth, delivery address, billing address, etc .;

When placing an order, you provide us with information such as: the desired product, first and last name, delivery address, billing details, payment method, telephone number;

In case you have opted for payment by card, you will be redirected to the EuPlatesc partner platform. No item of card payment is stored on our site. To find out information related to the data stored by EuPlatesc please contact them or consult the information available on their presentation page.

We may also collect and process certain information about your behavior during the visit of our web sites, to personalize your online experience and to provide you with offers tailored to your profile. We invite you to learn more details in this regard by consulting the section on processing purposes below.

On our websites we can store and collect information in cookies and similar technologies, according to the Cookies Policy.

We do not collect or otherwise process sensitive data, included in the General Regulation on data protection in special categories of personal data. Also, we do not want to collect or process data of minors who have not reached the age of 16 years.

What are the purposes and grounds for processing

We will use your personal data for the following purposes:

1. To provide our services for your benefit

This general purpose may include, as appropriate, the following:

a) Creation and administration of the account on one of our sites (decoratiunidulci.ro and decoratiuniconcept.ro);

b) Processing of orders, including taking, validating, shipping and invoicing;

c) Solving cancellations or problems of any kind related to an order, to the goods or services purchased;

d) Return of products as provided