1. sites sites operators
1.1. Decoratiuni Dulci srl company operating site (including mobile applications) www.sweetdeko.com to sell confectionery and kitchen for retail customers.
in this document, the term "site" means and refers to any part of the site www.sweetdeko.com and / or its content.
1.2. you contract with the entity Decoratiuni Dulci srl operating site you are visiting and / or to conclude a transaction online, unless otherwise expressly elsewhere.
1.3. sweet decoration company llc, and any of the offices / branches / workstations thereof are individually and collectively "Sweet Deko" . in case of doubt, the term "Sweet Deko" or "we/us" refers to the operator of the site you are visiting.
1.4. products sold through our site may be products produced (and / or brand) by or on behalf of a third party manufacturer or products manufactured and / or branded name and decoration sweet.
2. purpose and acceptance of terms of delivery
2.1. these terms of delivery, including any policies or other terms and conditions stated herein and available on the site, as amended ( "" terms of delivery "") regulates the delivery of products listed on the product pages on our site.
3. delivery countries and delivery restrictions
3.1. we provide products ordered through our site natural / legal persons with a shipping address in romania
3.2. we reserve the right (i) to limit the individual quantities that you can order or we accept an order, including quantities reasonable for use by an end user and / or (ii) restrict or exclude individual delivery or provision of service to you and / or (iii) to restrict or exclude individually some of the payment methods available to you and / or (iv) to restrict or exclude (to the extent permitted by law) your account ., including, but not limited to reasons related behavior or activity that you had it on our site, where access to or having your account or this behavior could damage any decoration sweet way or if we become aware of irregularities and / or violations of any provisions of our terms and conditions. in this case, please contact customer service at the contact information listed on our site for more information about our decision or action.
4. your status.
by agreeing to these terms of delivery, confirm that you are fit to legally binding contracts on your behalf and that all data provided and required for purchase are accurate, complete and true when you place an order.
5. formation of contract
5.1. information about product characteristics is available on the product pages on our website.
5.2. the order can only be placed through our site. to do this, you go through a simple process at the end of which you will confirm your order by pressing the ""checkout"". the button will indicate clearly that involve ordering your payment obligation. before confirming the order, you are always informed of the total price to be paid and you will always be able to check and possibly correct order.
5.4. please note that only the products listed on our website with product description and selling price are intended for sale. advertising materials, including but not limited to banners displayed on our site and / or our channels of social media, have the sole purpose of promoting a particular brand and not create an obligation on decorations sweet to have available or making available for sale specific products presented in these materials.
6. cancellation by sweet decorations
we can cancel the purchase by a notification, and you have no right to claim compensation in the following cases:
- data from your site are incomplete or incorrect;
- breach our terms and conditions (except in cases of minor non-compliance);
- your site activity causes or may cause damage of any kind for us, affiliates or suppliers;
- making more than three consecutive delivery attempts failed for the same product.
7. legal right of withdrawal
7.1. the period of withdrawal
individuals have a right to withdraw the order or to withdraw from the contract with us within 14 days, without giving reasons withdrawal. to meet the withdrawal deadline, simply send your communication of withdrawal before the withdrawal period has expired. the withdrawal period will expire after 14 days
- delivery date, the date in which you or a third party (other than the carrier) indicated to you, you have physical possession of the product; or
- if more products are part of one order and delivered separately: (i) the last day that you, or a third party (other than the carrier) indicated by you acquires physical possession of the last product or (ii) if applicable, the date when you know that we can deliver the ordered products; or
- for an order on the delivery of a product consisting of multiple lots or pieces: (i) the date on which you or a third party (other than the carrier) indicated by you acquires physical possession of the last lot or parts, or (ii) the date when you know that we can deliver more lots or pieces.
7.2. exercising the right of withdrawal
sweet decorations should inform the decision to withdraw by an unequivocal statement. you can send us a letter by post or email to the customer service contact details displayed on our site with your unequivocal withdrawal statement. we should include (i) the order number (order id) or invoice number, (ii) bank account number / holder of the bank account which should be refunded, and (iii) a clear statement that withdraw from the contract purchase in question.
you can not retire if: (i) products manufactured according to your specifications or clearly personalized; (ii) products liable to deteriorate or expire; (iii) products that are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
7.4. effects of withdrawal
we will carry out such reimbursement by bank transfer. we may withhold reimbursement until receiving products or to provide proof of having sent back the goods, whichever event occurs first.
7.4.1. refund: if we accept the return of the product, we will refund all payments received from you (excluding the cost of the following sentence) not later than 14 days after receiving the product returned to us. we will not refund delivery costs.
7.4.2. refunding: you return products to our return address no later than 14 days from the date on which you communicate your withdrawal. the deadline is met if you send back the product before the period of 14 days expires. the product can be returned only by mail or courier.
7.4.3. the costs of returning the product: the law costs the merchant products return back to the consumer.
7.4.4. your liability .: reply only to diminish the value of products resulting from the handling other than that necessary to establish the nature, characteristics and functioning of the product.
8. delivery and shipping costs
8.1. we intend to make the delivery within the time estimated for an item shown on our site, but no later than 30 days from receipt of order. planned delivery indicated for certain items on our site are only approximate and indicative and not limiting delivery period of 30 days under this section. if we can not make delivery within 30 days of delivery we will notify you by e-mail addressyou could opt for an extension of the delivery period for another 30 days or cancel your order by e-mail or letter. if we receive no response from dvs.în within three days of notification of our business is deemed to have accepted the extension of the delivery period, which does not limit your right to cancel or withdraw the order. if we can not make delivery or within the extended delivery we will notify you by e-mail, and, to the extent permitted by law, we agree with your delivery time, if necessary.
8.2. we deliver products that we accept your order through a transport company selected us. we deliver to the address you provided it for delivery. we accept no liability in cases where communicated incorrect or incomplete address.
8.3. delivery costs are approximate and will be displayed at the time of order placement. you can also check the delivery terms available at:
class=""btn btn-default"" delivery
9. risk and property title
9.1. the risk of loss or damage to goods passes in your care when you or a third party indicated by you (other than the carrier requested decorations sweet) acquires physical possession of the goods. if the return of products, the risk of loss or damage to goods passes in our care when we or a third party indicated by us, acquires physical possession of the goods.
9.2. ownership of the products will pass your concern when we receive full payment of all amounts due for products, including delivery charges where applicable, handling fees or similar charges, if applicable. if the return of products, ownership of the goods will pass in our care by our repayment obligations under these terms of delivery.
10. price, discounts and payment
10.1.1. product prices are expressed on our site at time of order, except in cases of obvious errors. 10.1.2. invoices are issued only in the name of the person who placed the order.10.1.3. the total price for the products and any other costs or charges applicable to your specific order will appear on our site before the last stage that can complete your order.10.1.4. product prices and other costs are subject to change at any time, but changes will not affect previous orders.10.1.5 prices of products in each category have vat included10.2. discounts
10.2.1. we provide discounts for goods purchased on our website in accordance with the rules set regarding reductions. rules applicable discounts are available on where the cuts are displayed. the cuts can be provided in various forms (e.g. promotions, discounts, loyalty, quantity discounts, rebates to the total amount granted individually, randomly or as a result of participating in a competition or questionnaire). you are not entitled to a discount if the reduction was not caused by us or if your order does not conform to the rules for the reductions.
10.2.2. unless otherwise stated, discounts are subtracted from the total order.
10.2.3. when you return a product and return entitles you to a refund for any reason (as voluntary product recalls, legal right of withdrawal, warranty), your refund amount will be reduced by contravaolarea any discounts applied to the order which was part of the returned product.
10.2.4. the reduction can be effected in cash or refund.
10.3.1. the payment will be made refundable regime. 10.3.2. we reserve the right to make changes at any time on payment methods available and / or their conditions by posting payment methods available on this site without any notification.
10.3.8. each party pays its own costs of using the means of distance communication for the conclusion of the procurement contract.
11.1. for products that we sell through our site, compliance and quality guarantee period as specified in these terms of delivery and any other documents (eg guarantee certificates) that we provide or offer your we guarantee that each product, delivery and the entire warranty period applicable confirms its description in all material respects, will be of satisfactory quality and will fit reasonably for all purposes for which products of this kind are usually provided.
11.2. our guarantee is generally based on assurances that we have obtained from the manufacturer or authorized dealer of the manufacturer in terms of quality, certificates of authenticity and / or fitness.
11.3. you always get the guarantee consumer rights under applicable law. where the guarantee that we limit or exclude any rights you may have under applicable mandatory legislation, that legislation shall prevail. 11.4. the warranty period is one months after delivery, unless (i) provided for a further period of warranty documents (especially in the warranty).
11.5. the warranty is granted under the drive by you in accordance with the instructions for use and maintenance (i) that are obvious because of the context or nature of the product and / or (ii) which are made on the label accompanying the product and / or (iii) that we have provided.
11.6. the security is not applicable to general wear of the product (or parts thereof), caused by the use of standard. also, the security is not applied in the event of faults caused by improper or incorrect use and the treatment of damages due to inappropriate or as a result of that use. for items sold at a lower price guarantee does not apply to defects for the agreed price lower. for pre-used items, if any, we are not responsible for imperfections corresponding level of use or wear given product upon delivery. 11.7. measures in case of defects or non-compliance:
11.7.1. if the product delivered is defective or not, you have rights under our guarantee. you do not have rights and provisions of this section (measures in case of defects or non-compliance) to the extent that you knew about the defect when you placed the order (or someone on your behalf third party) or you have caused the fault.
11.7.2. if the product delivered is defective or not, please inform us as soon as possible, within a reasonable time after discovery of the defect or non-conformity within 5 days and return the product to us. in this case, you will provide evidence for your claim, including invoice or proof of payment, a written statement or other documents underlying reasons for your request and complaint, and / or other documents required by law. we examine the product accordingly.
11.7.3. you have the right to require repair or exchange, if this request is not unreasonable in terms of the nature of the defect or noncompliance and compliance with the warranty conditions. if reasonable, we can not repair or replace the product, we will refund the amount paid for the product within 14 days by law. by accepting these terms of delivery, you expressly agree that under our commitment to security, we can choose to reimburse the amount paid for this product since, in terms of consumer rights, reimbursement is at least as favorable you, like other security rights that can benefit.
11.8.4. in case of repair or replacement, we will deliver the product repaired or replaced without additional costs. in this case, you are not entitled to a refund of amounts paid or a reduction in purchase price. will apply the same terms and conditions of the purchase contract initially for product repaired or replaced. in case of recurrence of the same faulty product repaired or replaced, in addition to any other rights to guarantee you receive, you can return it and request the refund.
11.8.5. for cases of refund of amounts paid for the products returned by you, we will refund within 14 days the total amount received from you on these products, including the fees paid by you for delivery of ordered products.
11.8.6. we will carry out such reimbursement by bank transfer. if we have already communicated this, please send us the latest on returning the product, details of personal bank account (bank name, iban, account holder name), which can be repaid.
11.8.7. we will reimburse all reasonable direct costs you incurred in returning the defective or nonconforming product. also, if a delivery / multiple product (s) has / have been ordered (s), we will refund the cost of return.
11.9. if there is no warranty for a particular product, invoice or proof of payment will serve as warranty. to invoke the guarantee, if necessary, you are advised to keep the warranty card, invoice or proof of payment.
12. exclusions and limitations of liability
12.1. subject to the next section, given our quality, we exclude any liability (whether in contract or on any other basis) arising out of or in connection with the sale of a product, as provided in legislation.
12.2. we're not looking (and any of these terms of delivery not the destination) to exclude or limit liability and any exclusion or limitation of liability does not apply to the following:
- loss or damage caused by fraud, willful misconduct or fraud committed by us with intent;
- liability under consumer protection laws or product liability can not be excluded (however, these laws are denominated)
- or any other liability which can not be excluded or limited under applicable law.
12.3. we will not be held liable for any breach, or delay in enforcing any of our obligations under a contract, to the extent that is caused by events outside our reasonable control (a ""force majeure event""). an event of force majeure include, without limitation, civil commotion, riots, terrorist attack, war fire, natural disasters, epidemics; unable to use transport, aircraft or other means of public or private transport; unavailability of public or private telecommunications networks; laws, legislation, regulations or restrictions of any government.
12.4. please note that you must comply with all applicable laws and regulations. we will not be held responsible for any violation of any of these laws.
13.1. transfer of rights and obligations: the contract between you and us is binding on you and us and our successors and assigns. unless otherwise provided by applicable law, you may not transfer, assign or otherwise dispose of any of the rights or obligations, particularly payment obligations, without our written permission given in advance. whenever we transfer, assign, sub-contract or otherwise dispose of the contract or any rights or obligations thereunder, in which case we are not exempt from responsibility for executing our obligations about you, but transferee enter into these relationships as co-debtor.
13.2. waiver: no waiver of any of our provision of these terms of delivery shall have no effect unless expressly to be a waiver and if you are not notified in writing.
13.3. severability: if any court or competent authority decides that any provision of these terms of delivery is invalid, illegal or unenforceable under applicable law, that provision will be changed and interpreted so as to realizete best objectives of the original provision to the extent permitted by law. the remaining provisions will remain in force.
13.4. entire agreement: these terms of delivery and any other documents (including electronically or published on our site) that is referenced in this document and any other provision of the purchase agreement, contain the entire agreement between you and us on your order and purchase agreement. no statement or representation, oral or written, not contained herein shall bind for you or for us if it was mutually agreed in writing between you and us.
14. complaints and out of court remedies ialomita county commissioner for consumer protectionaddress: slobozia, alley park, nr. 5tel .: 0243/231 067, fax: 0243/231 410anpc
17. choice of law and jurisdiction
these terms of delivery and all matters arising out of or relating to these terms and purchase agreement will be governed by romanian law. same country courts have exclusive jurisdiction to settle any disputes that may arise out of or in connection with these terms of delivery.
version: [april 2016] "